MÓNTMAR
Last updated: 14/02/2026

1. Introduction

At MÓNTMAR, we are committed to protecting your privacy and safeguarding the personal information you share with us. This Privacy Policy explains how we collect, use, process, and protect your personal data when you visit our website, book a villa or apartment, or participate in one of our curated experiences, retreats, or events.

We operate in accordance with Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR) and Spanish Organic Law 3/2018 on Data Protection and Digital Rights (LOPDGDD).

2. Data Controller

The data controller responsible for processing your personal data is:

MÓNTMAR GROUP
Registered Address: Calle Azaleas, 51, Marbella, 29660, Malaga, Spain.
Email: Contact@montmarmarbella.com
Website: www.montmarmarbella.com

If you have any questions regarding this Privacy Policy or your personal data, you may contact us at the email address listed above.

3. Personal Data We Collect

We collect personal data that is necessary to provide our luxury accommodation and experience services.

When you make an inquiry or booking, we may collect information such as your full name, email address, telephone number, billing details, and payment information. In accordance with Spanish legal requirements for accommodation providers, we may also collect identification details such as passport or national ID information for guest registration purposes.

For corporate retreats or team-building events, we may collect company details and relevant participant information. If you provide special requests — including dietary requirements, wellness preferences, or event-related details — we process this information solely to deliver the requested service.

When you visit our website, certain technical information may be collected automatically, including your IP address, browser type, device information, and browsing behavior. This data helps us maintain security, improve performance, and enhance user experience.

4. Purpose and Legal Basis for Processing

We process your personal data in order to manage bookings, deliver accommodation and curated experiences, organize retreats and events, process payments, comply with Spanish tourism and security regulations, respond to inquiries, and improve our services.

The legal basis for processing your data depends on the context. In most cases, processing is necessary for the performance of a contract when you book our services. In certain situations, we are legally obligated to process and retain information under Spanish law. We may also rely on our legitimate interest in improving services and ensuring operational security. Where required, particularly for marketing communications and non-essential cookies, we rely on your explicit consent.

5. Sharing of Personal Data

We only share your personal data when necessary to deliver our services or comply with legal obligations. This may include property owners, experience providers such as private chefs or wellness instructors, payment service providers, IT and hosting partners, and Spanish authorities where required by law.

MÓNTMAR does not sell, rent, or trade personal data to third parties.

If any service provider is located outside the European Economic Area, we ensure appropriate safeguards are in place in accordance with GDPR requirements.

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected. Booking and transactional data may be retained for the duration required under Spanish tax, accounting, and tourism regulations. Marketing-related data is retained until you withdraw your consent.

When data is no longer required, it is securely deleted or anonymized.

7. Your Rights

Under applicable data protection laws, you have the right to request access to your personal data, request correction of inaccurate information, request deletion where applicable, restrict or object to certain processing activities, request data portability, and withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

To exercise your rights, please contact us at Contact@montmarmarbella.com.

8. Security

MÓNTMAR GROUP implements appropriate technical and organizational security measures designed to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include secure hosting environments, encrypted communications (SSL), controlled access to personal data, and the use of secure payment processing systems.

9. Cookies

Our website uses cookies to ensure functionality, improve performance, analyze traffic, and, where consent is given, provide relevant marketing communications. You may manage your cookie preferences through our cookie banner or via your browser settings. Further details are available in our separate Cookie Policy.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect legal, regulatory, or operational changes. The latest version will always be available on our website and will indicate the date of the most recent update.